Company Terms & Conditions

1. Definitions
2. The order process
3. Provision of the service
4. Sky Entertainment
5. Charges
6. Access to premises
7. Installation and cessation of service and removal of company equipment
8. The Company Equipment and its use
9. Information and customer apparatus
10. Your use of the service
11. Breach of conditions
12. Termination
13. Right to cancel
14. Limitation on liability
15. Indemnity
16. Data protection/personal details/monitoring
17. Notices
18. Assignment
19. Proprietary rights
20. Amendment of this agreement
21. Entire agreement
22. Law and arbitration
23. General conditions
24. Complimentary Service
25. Business customers

Schedule 1 – Charges
1. Installation charge
2. Subscription
3. Cancellation fees
4. Charge for moving the CPE
5. Abortive visit charge
6. Administration charge
7. Engineering and technical charge

We are Grain Connect Limited, registered at First Floor, 6 St Andrew Street, London, UK EC4A 3AE under No. 10285346 (“our”, “us”, “we” or the “Company”). We operate the Website and provide the Services. These terms and conditions (the “Conditions”) are between you as identified in your Order (“you”, “your” or the “Customer”) and us.

If you are a consumer then references in these Conditions to “you” are to the individual using our Website and ordering the Service for private and non-commercial purposes (as applicable). If you are a business, references in these Conditions to “you” are to the business that you have the authority to bind.

These Conditions, together with the GCLAUP, the GCLFUP and the Standards of Service constitute the “Agreement” and tell you information about us, explain the legal terms and conditions which shall govern our provision to you of the Service, and set out our responsibilities to you and your responsibilities to us and to other users of our services and of the Internet (“Users”).

Please read these Conditions carefully and make sure that you understand them, before ordering the Service. Please note that by ordering the Service, you agree to be bound by these Conditions and the other documents expressly referred to in them.

You should print a copy of these Conditions or save them to your computer for future reference.

We amend these Conditions from time to time as set out in section 20.1. Every time you wish to order the Service, please check these Conditions, along with the latest version of the GCLAUP and the GCLFUP, to ensure you understand the terms which will apply at that time.