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Can I use my own equipment?

Using your own equipment is not a problem. We can simply configure our router to ‘bridge-mode’, which means our router will be transparent to the service we provide. While using your own router is possible, it isn’t recommended. Doing so can cause connectivity issues and delay your service.

If you do decide to use your own equipment, there are a couple of requirements that need to be agreed prior – please contact Technical Support for more info, you can reach them between 9am-7pm Monday to Friday, and 9am-5pm Saturday, Sunday and bank holidays.
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