Want to talk things through?
Prefer speaking to a real person? Arrange a call back from our 100% UK-based call centre at a time that suits you.
Whether you’re thinking about joining us, need help with your existing broadband service, or have a question, our team is here to help. Choose from sales, customer service, technical support or billing, then tell us when you’d like us to call.
Simple, convenient support, built around your schedule.
Sales team
Need help choosing a package or switching? Arrange a call back with our friendly Sales team.
Customer help
Moving home, need assistance, or just fancy a chat? Arrange a call back with our Customer Service team.
Tech support
Experiencing an issue? Arrange a call back with our Tech Support team.
Billing support
Have a billing question or issue? Arrange a call back with our Billing team.
Got a more urgent issue?
Get in touch now using any of the below options:
Live chat with Grain
Open Mon-Fri 9am-7pm
Sat-Sun 9am-5pm
Sat-Sun 9am-5pm