Want to talk things through?

If you prefer speaking to a real person in our 100% UK-based call centre, but don’t have the time to call right now, you can easily arrange a call back at a time that suits you best. Whether you’re thinking about joining us, need help with your existing service, or have a quick question, our team is here to help. We are based right here in the UK, so you’ll always speak to someone who understands your service and your area. Just choose sales, customer service, technical support, or billing, then tell us when you’d like to be contacted. We’ll call you back as soon as we can — simple, convenient, and designed around your schedule.

Sales team

Arrange a call back

Need help choosing a package or switching?
Book a call with a friendly sales rep.

Choose date & time

Customer help

Arrange a call back

Moving home, need assistance, or just fancy a chat?
Pick a time and book a call.

Choose date & time

Tech support

Arrange a call back

Experiencing an issue?
Choose a time and a tech expert will be in touch.

Choose date & time

Billing support

Arrange a call back

Have a billing question or issue?
Select a time and our billing team will call you back.

Choose date & time

Got a more urgent issue?

Get in touch now using any of the below options:

Chat with us

Live chat with Grain

Open Mon-Fri 9am-7pm
Sat-Sun 9am-5pm

Email us

Drop us a message

[email protected]
We reply in 24-48 hrs

Email us

Call us

0330 223 2266

Open Mon-Fri 9am-7pm
Sat-Sun 9am-5pm

Call us