The Grain difference
100%
Full Fibre
We’ve bypassed the old, aging copper networks. We bring much higher speeds and significantly fewer dropouts to your doorstep.
Built for
the future
Whether it’s 4K streaming, gaming, or working from home, our network is designed to handle the heavy data demands of tomorrow.
Transparent
pricing
We hate hidden fees as much as you do. The price you see is the price you pay. No surprises, no confusion.
Fixed price
contracts
Broadband bills shouldn’t jump up unexpectedly. With us, your price stays exactly as promised for the duration of your contract.
More than just a connection
Forget the big, faceless providers. At Grain, we’re a team of real people working hard to bring reliable, ultra-fast fibre to your doorstep. We don’t just care about megabits and bandwidth; we care about how that connection helps you work, play, and stay in touch. We’re building our network street by street, listening as we go, to make sure we get it right for your community.
We’re rated ‘Excellent’
Three simple steps to better broadband
Check your area
Pick your plan
Easy installation
Ready to upgrade your connection?
Switching is easy. We’ll even handle the cancellation of your existing provider for you.
FAQs about Grain
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What’s the difference between part fibre and Full Fibre?
With part-fibre, there is copper somewhere between the internet and your home – no doubt slowing down your service.
With Full Fibre, fibre optic cable is used from the data centre to your home. Zero copper. Find out more about Grain Full Fibre.
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Is there any downtime during a switch?
One Touch Switch is designed to minimise downtime. Once your new Grain service is installed, your current provider will be notified and action the cancellation of the old service, meaning you should never be left without a broadband service.
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Do I need to pay for installation?
No, we waive our installation charge for all standard installs when you are taking out a fixed term contract! You also get the router and expert set-up completely free, too!
Please be aware that if you cancel during your cooling off period, as well as paying for the cost of the service used during the cooling off period, a Cooling Off Charge will apply. You can find out more in our Price Guide.
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Can I keep my existing phone number?
Yes, we should be able to transfer your current number to our network, however you will need an active account with your old provider and an active Grain account to do this.
All you need to do is submit your transfer request, simply get in touch with our support team. Our team will then arrange the transfer. Please note: it can take up to 22 days to receive the number from your old provider, so please contact us as soon as possible to ensure we can make the transfer.
Once we have received the number from your previous provider, only then should you cancel your account with them. This is because your old account needs to be active for us to retrieve your number.