A helping hand when times are tough

Our social tariffs are available to those who may struggle to afford one of our standard broadband tariffs. We all know the cost of living is biting right now, so take our support and stay connected with Grain.

Pick the social tariff for you

Who is eligible?
To qualify for our social tariffs, the account holder must be currently claiming one of these benefits; Universal Credit, Pension Credit, Income-based Employment Support Allowance, Income-based Jobseeker’s Allowance, Income Support. The tariff is open to new and existing customers who meet the eligibility criteria across new build or existing homes.

How do you validate this?
We will validate your details with the Department for Work and Pensions to make sure you’re eligible. Please note that you will not be eligible if you are not the recipient of the benefits, even if somebody in your home is receiving the benefits.

What if my benefits stop?
If your benefits stop, you can let us know and move onto one of our standard packages.

Any small print?
Our social tariffs are based on a 12 month contract and cannot be used in conjunction with any other offer. All other standard terms, conditions and pricing applies. Any add-ons will be charged at the full price.

Taking our social tariff is easy

We won’t make it any more complicated than it needs to be!


Check eligibility

Pop your address into our postcode checker to see if we’re available or coming soon to your area


Speak to us

Give us a call to discuss our social tariffs – you can’t sign up for these online due to the eligibility checks involved


Quick, easy install

We’ll arrange your free router install and once connected, you’ll be online the very same day!


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Sorry, we don't cover your area at the moment

Our fast, reliable Full Fibre broadband service is not currently available to your postcode, but register your interest and if we have plans to connect your area, we will be in touch to let you know how you can access the fastest speeds on your street

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