What is Full Fibre?

And how does it work?

What is Full Fibre broadband?

The boring bits that make a big difference

Traditional ‘fibre’ networks are typically set up with fibre to the street cabinet, but copper cable to the home. A true Full Fibre connection, like ours, is built using 100% fibre-optic cable. This means you get a futureproof service, with better speeds and no slowdowns at peak times.

About Grain Full Fibre

We’re 100% Full Fibre

Full Fibre is considered the best UK broadband technology. It uses 100% fibre-optic cable, all the way to the home. The result? Faster, more reliable internet!

We’re an alternative network provider

Alt nets (like us) provide a different kind of broadband service to the traditional ones you find on the market. We help create a bit of healthy competition, meaning better services and prices for you!

We’re building our own network

We’re rolling out a new fibre network across the country. Every home and business gets its own dedicated connection, built for speed and reliability.

We deliver Fibre-to-the-Premises

AKA FTTP. That just means the fibre goes directly to your home, not stopping halfway and relying on slower copper wires.

We use a Point-to-Point network

This means your router is connected to your own dedicated fibre cable, which isn’t split between you and your neighbours – unlike PON networks.

Not all broadband is equal

There's 2 different ways we can describe our network and service. Let's break it down:

We deliver Fibre-to-the-Premises

(aka a direct, dedicated connection)

Basically, we go all the way – delivering Full Fibre straight to the router in your home. No copper, no compromises.

But not all providers do the same, check out the difference:

Our network is Point-to-Point

(Fibre with no splits & no slowdowns)

Not only do we deliver fibre all the way to your home, we build it differently.

Our Point-to-Point (PTP) network gives you your own personal fibre cable, not split or shared between you and your neighbours. When you share a fibre cable, you also share speeds – and we don’t do that.

Frequently asked questions

What’s the difference between part fibre and Full Fibre?

With part-fibre, there is copper somewhere between the internet and your home – no doubt slowing down your service.

With Full Fibre, fibre optic cable is used from the data centre to your home. Zero copper.
How is fibre internet installed?

The installation of fibre internet involves running fibre optic cables to your home. One of our expert engineers will then install a router at your premises (unless you have one already).

This equipment converts the light signals from the fibre into data that your devices can use. The process may involve some drilling to bring the cable inside but is pretty seamless, and we always tidy up – promise! Find out more.
Do I need to pay for installation?

No, we waive our installation charge for all standard installs when you are taking out a fixed term contract! You also get the router and expert set-up completely free, too!

Please be aware that if you cancel during your cooling off period, as well as paying for the cost of the service used during the cooling off period, a Cooling Off Charge will apply. You can find out more in our Price Guide.
What broadband can I get?

The million-dollar question! The type of broadband you can get depends on your location. Our fibre cables need to be installed in your street and to your property. Want to know if you’re in the Grain zone? Check your postcode.

If we’re not in your area yet, don’t worry. Building our own independent network takes time. To be the first to know if and when we do come to your street, register your interest today.
What is the best broadband in my area?

If Grain is available where you live, then (humble brag) we’re the best! Seriously though, we’re proud of our service and think you’ll love it, too. Not only does our Full Fibre broadband service provide numerous benefits to our customers, but we won’t be beaten on price. If you find a better price for an equal package – we’ll match it! So you’re always guaranteed the best possible price.
Is Full Fibre broadband expensive?

If we’re talking about Grain Full Fibre, then the answer is no! With our Price Match Guarantee, you always get the best possible price – plus all the benefits that come with our Full Fibre service. Terms apply.