What do the lights on my router mean?

There are 6 light icons on your router:

From the left:

Light 1 – This is unused and will never be on.

Light 2 – This is the most important light as it can indicate an issue with the fibre to your property. If the light is solid green, this means your fibre connection is working as expected. If the light is solid red, this indicates an issue with the fibre to your property and usually requires an engineer to attend. Please get in touch if this light is solid red. If the light is flashing red, this means there is a problem with your set-up, please get in touch so we can fix the problem remoteley.

Light 3 – This is the Phone 1 light which will only show as green when you have a VoIP line registered. If the light is blinking slow, the phone is off the hook. If the light is blinking fast, a call is in progress. If the light is solid red, there is a registration issue and could mean the phone is not set-up correctly.

Light 4 – This is the Phone 2 light and will usually be off unless you have requested two phone ports to be opened.

Light 5 – This is the wi-fi light and displays the status of your wi-fi. If the light is solid green, your wi-fi is configured and ready to use. If the light is flashing green/orange, your 5ghz wi-fi is configuring but you will still be able to connect your devices. If the light is off, your wi-fi is not configured and usually means the router has been reset

Light 6 – This is the TV light which is not used by Grain and will not be switched on.