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Will my service have a public IPv4 address?

Due to the global shortage of IPv4 addresses we are unable to provide each customer with a public IPv4 address as standard. Instead, we can offer these upon request for a cost of £5 per month for residential customers. Please note, this is dependent on availability.

If you are a business customer, you may be able to get a public IPv4 included with your broadband package. Please get in touch for more info. Our call centre is open between 9am-7pm Monday to Friday, and 9am-5pm Saturday, Sunday and bank holidays.
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