HOW TO SWITCH TO GRAIN
Calling all Vodafone customers! 
HOW DO I SWITCH FROM VODAFONE TO GRAIN?
If you’re thinking about leaving Vodafone and switching to Grain, great choice! Here’s how to cancel your Vodafone service and make the move without any hassle. Because our network is completely independent, you won’t need to coordinate a same-day switch - you can run both services side by side until your Grain installation is live, helping you avoid any downtime.
Check your contract
Start by checking your Vodafone contract to understand when you can cancel and whether any early cancellation fees apply.
You can do this in two ways: either sign in to your online Vodafone account to view the details of your current service, or call them on 03333 040 191 (or just dial 191 from a Vodafone mobile). This is also the quickest way to get clear guidance on how to cancel Vodafone broadband or phone services, depending on what you’re switching from.
Order a Grain package
Next, choose your Grain package! We offer speeds from 150Mb to 900Mb, with symmetrical upload and download speeds. You can also add extras like a digital phone line, static IP or Wi-Fi extender. Pro tip: If you want to keep your current phone number, let us know before you cancel your Vodafone service so we can transfer it for you.
After you’ve placed your order, we’ll contact you to schedule an installation on a date that works best for you. It’s that easy!
Give your notice
If you're still under contract with Vodafone, you'll usually need to give 30 days' notice to cancel your Vodafone service.
Check your terms for early termination charges. You may avoid Vodafone exit fees if you've had slow speeds, price hikes or service issues.
If you're thinking of leaving Vodafone, wait until your Grain installation is live to avoid any loss of service.