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Once you’ve selected ‘Get started‘ and completed your sign up, a member of our team will be in touch to book your free install. If we’re live in your area, we’ll be able to install your home straight away!

If we’re not live in your area just yet, selecting ‘Get started‘ will reserve the amazing offer BUT we won’t be able to install you straight away. It’s still important to sign up to lock in the great price, and remember – no payment will be taken until you’re all set-up and installed!

When you’re signing up to reserve your Grain broadband service and the great pricing on offer, you will complete your Direct Debit details BUT no payment will be taken until we have agreed an install date and one of our expert engineers has visited your property to get you set up. Once your install has been completed, you can expect your first payment to be taken in 3-5 days.

If we are live in your area your install could be within seven days! If we are not live, we will be in touch as soon as we are to arrange a convenient date and time.

Yes! We have a number of add-ons to help you tailor your package to best meet your needs. Get started and add one on when personalising your package.

We recommend unbundling your TV and broadband packages for commitment-free viewing, tailored to your taste. You could be saving £££s! Find out more, here.