Early Termination Charges
Early termination charges apply to Services ended within the Minimum Period of your Agreement. There is a Minimum Period for all of our Services. If you cancel within the Minimum Period, you’ll have to pay the early termination charge. The amount of the early termination charge depends on the package you signed up to and how long is left to run of the Minimum Period. Early termination charges are subject to VAT.
The early termination charge is the remaining amount you would have paid up to the end of your Minimum Period.
From that we deduct:
- VAT;
- any costs we save from your Agreement ending early; and
- a discount of 2% for early receipt of payment.
We then add VAT to give the final early termination charge.
Note: Other Charges may also apply in certain circumstances, for example if you fail to return equipment where required.
Note: A £40 termination fee applies when cancelling within the 14-day cooling off period.