1.6million brits just switched broadband - here’s why you should too

A recent report from Ofcom reveals that 1.6 million UK customers have already taken advantage of the new “One Touch Switch” system over the past year, swapping broadband and landline providers with minimal fuss. 

Here’s what’s changed – and how switching through us is even easier and completely stress-free.  

What is One Touch Switch? 

Launched a year ago, the One Touch Switch process lets you only contact your new provider to make the switch. They’ll handle notifying your old provider, arranging the date, and ensuring everything transitions smoothly.  

Why so many people are making the switch 

• With most broadband and landline providers now signed up to One Touch Switch, people have plenty of options. 

• If opted into One Touch Switch, there’s no need to go back and forth between providers to organise the changeover – your new provider does it for you. 

• Many customers are out of contract, meaning they’re paying more than necessary. The report shows that, for broadband and phone contracts, 36% of people were out of contract and paying 18% more than they should be.

How we make switching hassle-free 

At Grain, we believe switching should be easy and seamless. Here’s how we take care of everything for you: 

• You choose the Grain broadband deal you want. 

• You choose to opt into automatic switching, and we handle the rest. 

• We’ll handle your current provider, arrange the switch date and make sure there’s no downtime between your old and new service. 

• You get a seamless connection – simple!

 When is a good time to switch? 

• If your contract has ended (or is about to), shop around for a better deal. With our Price Match Guarantee, you’re sure to get the best deal possible. 

• If you’ve had poor service, or are looking for a better connection, there’s plenty of choice – don’t settle for less. 

• If you’re still in a contract but want to escape, get in touch anyway – we could be able to help.  

Ofcom’s One Touch Switch has made switching broadband and landline providers simpler and fairer. At Grain, we make sure the process is 100% hassle-free: no confusion, no juggling between providers, just better, more affordable broadband. 

Want to see if you can get a better deal today? Check your postcode, browse our broadband deals and we’ll take care of the switch from start to finish. 

Source: Ofcom