How Can We Help?
< All Topics

Is there a cooling-off period?

Yes – as standard, you have a 14-day cooling off period in which you can change your mind and cancel your contract with us. This 14-day period begins when you are installed and connected to the Grain service.

If you cancel within your 14-day cooling off period, a £40 fee applies to cover the cost of installation and activation. Find out more about your right to cancel your service early in our terms & conditions.

Enter your postcode


Sorry, we don't cover your area at the moment

Our fast, reliable Full Fibre broadband service is not currently available to your postcode, but register your interest and if we have plans to connect your area, we will be in touch to let you know how you can access the fastest speeds on your street

Register Your Interest