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What if I am having an issue receiving calls?

What if I am having an issue receiving calls?

Please ensure you have followed the correct steps to connect your phone. When receiving incoming calls, ensure that the person calling is using the full area code, even for local callers. If you have ensured the above and completed a test call yourself, please take a note of the number ringing (i.e. your mobile number) and the time of the call so our team can investigate further.

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