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What if I am having an issue receiving calls?

Please ensure you have followed the correct steps to connect your phone. When receiving incoming calls, ensure that the person calling is using the full area code, even for local callers. If you have ensured the above and completed a test call yourself, please take a note of the number ringing (i.e. your mobile number) and the time of the call so our team can investigate further.

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Sorry, we don't cover your area at the moment

Our hyperfast fibre broadband is not currently available to your home, but register your interest and if we have plans to connect your area, we will be in touch to let you know how you can access the fastest speeds on your street

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