How Can We Help?
< All Topics

Which band should I be using? (2.4Ghz or 5Ghz?)

Understanding router bands and knowing which one is right for your router will help you to get the most out of your home broadband package, so read our tips on deciding which band is right for your router below: 

Router bands: 2.4GHz and 5GHz

We offer 2 wireless frequencies, 2.4GHz and 5GHz. The level of wireless frequency that you have will determine the speed of the data transmission and signal range for your connection, and as such, the highest frequencies boast the fastest transmission. 

Which frequency is right for my router, 2.4GHz or 5GHz?

Our dual-band routers offer both  two wireless frequencies, 2.4 GHz and 5 GHz frequencies. You will see a separate wi-fi network (SSID) for each band when you view available networks on your device. Picking the right Which band is best for your property will depend on your distance from the router and the layout of your home.

If you are experiencing wi-fi interference, you can change the individual wireless channel within that band, in order to find one with fewer conflicting devices.

2.4Ghz vs 5Ghz

As we’ve explained, the frequency you require will be determined by factors that are unique to your home. However, we’ve summed up the key difference between these frequencies below:

  • A 2.4GHz frequency sends data at a lower speed, but it can cover a greater range.
  • A 5GHz frequency sends data at a higher speed, but it is limited to a shorter range.

It’s worth noting that the GHz range of the band frequency doesn’t necessarily determine the speed of the wifi in your property. In terms of measuring broadband speed, a 2.4GHz band usually supports up to 600Mbps, and a 5GHz should accommodate speeds of up to 1300Mbps. The 5GHz frequency is often less overcrowded than the 2.4GHz, as the latter can service devices across a wider range. A 5GHz frequency has more channels for devices to use, whereas 2.4GHz frequencies can often experience connection issues as many devices will be using it at the same time. 

Want more information on our router capabilities? Read more of our FAQs, and find out if your service can have a public IPv4 address, as well as information on reconfiguring your router to a DNS resolver, and details on IPv6 service availability.

Can’t find what you’re looking for? Simply get in touch with us, and a member of our friendly support team will be able to provide further help.


Enter your postcode


Sorry, we don't cover your area at the moment

Our fast, reliable Full Fibre broadband service is not currently available to your postcode, but register your interest and if we have plans to connect your area, we will be in touch to let you know how you can access the fastest speeds on your street

Register Your Interest