Install Engineer

Get customers an in-home connection to our fast Full Fibre!

About this role

As an Install Engineer, you be reporting to the Field Manager you will install Full Fibre broadband into residential properties. Projects are diverse, and the ideal candidate would have some experience working on Fibre Network Builds (FTTH), with a predominant focus on customer installations.

The ideal candidate will be team player who is safety conscious, quality focused and customer driven. If you want to join one of the fastest growing companies in an exciting industry, apply today!

Main responsibilities

Installing our Full Fibre broadband into residential properties
Liaise with our Customer Service team to diagnose and resolve technical issues
Fault finding
Installing and commissioning active equipment
Reporting daily progress via in-house systems
Adhering to safe working practices
Some overnight stays required depending on workload

Experience required

Have some experience carrying out fibre installs into peoples homes, or experience within Telecommunications
Exceptional customer service skills
Must be able to communicate well with both customers and team members
A sound knowledge of the Telecommunications industry
Must be able to follow instruction and work to deadlines
Must be highly organised and also be able to work off your own initiative
Full clean UK driving licence

About Grain

Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband.

With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution!