About this role

Reporting to the Field Manager you will install, connect and test a completely independent optical fibre cable across the Grain network.

Main responsibilities

  • Installing full fibre internet connections into residential properties
  • Liaise with our Customer Service Team to diagnose and resolve any technical issues
  • Fault finding
  • Installation and commissioning of active equipment
  • Reporting progress daily via in house systems
  • Some overnight stays required depending on workload
  • Adhering to safe working practices.

Working hours

This is a full time role working 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm.

Experience required

  • Have some experience carrying out fibre installs into peoples homes, or experience within Telecommunications
  • Exceptional customer service skills
  • Must be able to communicate well with both customers and team members
  • A sound knowledge of the Telecommunications industry
  • Must be able to follow instruction and work to deadlines
  • Must be highly organised and be able to work off your own initiative
  • Full clean UK driving licence held for a minimum of 4 years

About Grain

Join one of the UK’s fastest-growing broadband providers! Headquartered in Carlisle and operating nationwide, we’re shaking up the industry with true Full Fibre, delivering lightning-fast speeds at unbeatable prices.

With millions in investment, we’re making waves from Aberdeen to Cornwall. For stand-out candidates, we can offer a range of opportunities across the UK. Now’s your chance to be part of our exciting journey!

Employment with Grain Connect Ltd is subject to satisfactory references and role-specific checks, including a basic DBS if required. Details will be provided during recruitment.

Benefits to help you thrive, personally and professionally!

Salary
Generous Salary
Salary £30,816 per annum
Annual Leave
Annual Leave Allowance
We offer 25 days annual leave allowance, plus bank holidays
Pension Scheme
Pension Scheme
Start saving for your future, we’ll contribute up to 7% towards your retirement
Life Insurance
Life Insurance
We give 4 times your annual salary to a nominated person, following a death in service
Incentive
Employee Incentive Scheme
Get financially rewarded for your hard work with our incentive scheme
Referral
Employee Referral Scheme
Refer a friend or former colleague to join Grain and you could earn £££s!
Perks
Perks at Work
Take advantage of great discounts with selected nationwide retailers
Support
Assistance Programme
Our Employee Assistance Programme grants you access to wellbeing counselling and legal information should you ever need it

Apply today!

Get more with Grain

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