Install Engineer

Get customers an in-home connection to our fast Full Fibre!

Location

Grimsby, Hull, Middlesbrough, Newcastle

Type

Permanent

About this role

As an Install Engineer, you be reporting to the Field Manager you will install Full Fibre broadband into residential properties. Projects are diverse, and the ideal candidate would have some experience working on Fibre Network Builds (FTTH), with a predominant focus on customer installations. We’re recruiting for an Install Engineer to be based in Watford.

The ideal candidate will be team player who is safety conscious, quality focused and customer driven. If you want to join one of the fastest growing companies in an exciting industry, apply today!

Main responsibilities
  • Installing our Full Fibre broadband into residential properties
  • Liaise with our Customer Service team to diagnose and resolve technical issues
  • Fault finding
  • Installing and commissioning active equipment
  • Reporting daily progress via in-house systems
  • Adhering to safe working practices
  • Some overnight stays required depending on workload

Experience required
  • Have some experience carrying out fibre installs into peoples homes, or experience within Telecommunications
  • Exceptional customer service skills
  • Must be able to communicate well with both customers and team members
  • A sound knowledge of the Telecommunications industry
  • Must be able to follow instruction and work to deadlines
  • Must be highly organised and also be able to work off your own initiative
  • Full clean UK driving licence

About Grain

Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband.

With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution!

Excellent employee benefits

We believe our team are the key to our success, so we’re proud to offer a comprehensive range of benefits that go beyond the norm.

A happy and healthy team is a productive one, and our benefits are designed to help you thrive both professionally and personally!

Network engineer , technical support , Install engineer , Sales executive
Generous
salary

A salary of £28,338 + van & fuel card.

Network engineer , technical support , Install engineer , Sales executive
Annual leave
allowance

We offer 25 days annual leave allowance, plus bank holidays.

Network engineer , technical support , Install engineer , Sales executive
Pension
scheme

Start saving for your future and we will contribute up to 7% towards your retirement.

Install engineer , Sales executive
Life
insurance

We provide 4 times your annual salary to a nominated person, following a death in service.

Employee
Incentive Scheme

Get financially rewarded for your hard work and dedication with an annual incentive scheme.

Employee
Referral Scheme

Refer a friend or former colleague to join the Grain team and you could earn £££s!

Perks at
Work

Take advantage of great discounts with selected nationwide retailers.

Employee Assistance
Programme

Gain access to wellbeing counselling and legal information should you ever need it.

Equipment Provided

Company van, fuel card, laptop and phone

Apply today

We’re excited to hear from you!

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