Operations Manager – Carlisle
This is a full-time role working 37.5 hours per week. Monday – Friday, 9.00 a.m. to 5.00 p.m.
The Operations Manager will be responsible for ensuring that the company’s fleet is well managed and maintained in accordance with business and legal requirements, whilst overseeing various other aspects of the business, including facilities & office management. You will an able communicator, both internally and externally, well organised and with an ability to work well under pressure solving problems real time. This will be a busy and varied role and the successful applicant will be working primarily within an office environment but also at our local facilities where our vehicles are often located. They will have excellent communication skills and a positive and proactive approach to work and the ability to work well under pressure.
Main Responsibilities
Reporting to the Head of HR, the Operations Manager will be responsible for:
- Ensuring that company personnel have access to well maintained and operational vehicles.
- Scheduling the delivery and fitting out of new vehicles.
- Managing the administration of the fleet including insurance, registration documentation, fuel cards, tolls, fines and penalties and vehicle tax.
- Analysing driver and vehicle (tracker) data producing regular reports for Senior Management and any recommended corrective actions.
- Managing and controlling hire vehicles, including insurance.
- Planning and facilitating all vehicle service and repair requirements.
- Transporting vehicles as required, checking on vehicle condition and managing any issues.
- Owning vehicle database to ensure all key information is up to date such as user/age/service & MOT, financing status etc
- Regular inspections of company buildings to identify any maintenance needs.
- Manage external contractors and oversee any work in relation to our buildings.
- Management of services including security, cleaning, hygiene, maintenance, waste management and recycling, intruder alarms.
Excellent Employee Benefits
- Salary up to £40,000 per annum
- 25 days annual leave, plus paid bank holidays
- Up to 7% pension contribution
- 4 times salary life insurance cover
- Employee Incentive Scheme
- Employee Referral Scheme
- Perks at Work Scheme

Experience required
- Previous experience of working in an Operations role and ability to develop and maintain processes.
- Great communication skills and the ability to build professional working relationships internally and with suppliers.
- Used to working in a busy fast-moving environment with the ability to prioritise effectively.
- Proficient in all Microsoft Office applications.
- Financial and cost analysis.
- A high level of accuracy and attention to detail.
- Full driving licence held for a minimum of 4 years.
About Grain
Grain is a fast-growing national broadband provider, headquartered in Carlisle, with a range of opportunities across the UK. Unlike some providers, Grain builds their own dedicated fibre optic network with a unique cable to the home (FTTP), delivering some of the fastest broadband products and helping bring digital transformation to the UK.
Having recently announced a £75 million investment, now is the perfect time to join one of the fastest growing companies in an exciting industry – apply today!
Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including a basic DBS check, where applicable) that may be a requirement of your role. References and/or other verification requirements applicable to your post will be advised to you during the recruitment process.