If there’s fibre works happening near you, have spotted our Grain vans or reps in the area, or have heard about Grain from your neighbour, there’s a good chance we’re getting closer.
We’re continuing to grow our Full Fibre network across Birmingham, bringing Grain broadband to more homes and communities across the city.
And yes, we’re pretty excited about it.
We’re bringing Full Fibre to more of Birmingham
Our Birmingham network already covers more than 900 postcodes, including Alum Rock, Aston, Bearwood, Birchfield, Lozells, Sparkbrook and Witton – and we’re continuing to expand.
That means more Birmingham households can get access to a Full Fibre connection built for the way we actually use the internet today.
Streaming? Obviously.
Gaming? Absolutely.
Working from home? Without question.
A house full of phones, TVs, consoles, laptops and smart gadgets all fighting for attention? That’s a standard Tuesday.
Why Birmingham needs better broadband
Birmingham is a busy place. And increasingly, so are the homes in it.
The average household isn’t just connecting one laptop anymore. There are phones, smart TVs, games consoles, tablets, work devices, streaming services, video calls and a growing collection of gadgets that can’t function without an internet connection.
Full Fibre broadband gives households the speed and capacity to keep up with all that online activity.
What makes Grain Full Fibre different?
Grain owns and operates its own independent Full Fibre network, which we are continuing to build across Birmingham, rather than renting capacity from other major broadband networks. Our Fibre-to-the-Premises (FTTP) network takes fibre directly to your property, giving you a connection built for fast, reliable broadband.
And because it’s Full Fibre, you get symmetrical upload and download speeds on our packages – useful if you’re doing more than simply downloading things, whether that’s working from home, gaming, uploading files or making video calls.
There’s also no need to worry about your broadband bill creeping up during your contract. Grain doesn’t apply in-contract price rises, so the price you sign up for stays the same for the duration of your contract.
Plus, standard installation, your router and expert set-up are included. No mysterious extra charges appearing just when you’re feeling optimistic about switching.
Is Grain Full Fibre available at your Birmingham address?
That’s the important bit.
Broadband availability is postcode specific, so being in Birmingham doesn’t automatically mean your particular home can connect just yet.
Our network is already live in parts of the city, while we’re continuing to expand into more areas. The quickest way to find out whether your home is ready is to enter your postcode into our availability checker.
Check your postcode to find out.
If we’re not quite there yet, you can register your interest and we’ll let you know when your address becomes connectable.
Already got Grain available? Here’s what happens next:
If your address is ready for Grain, switching is designed to be straightforward.
- Check your postcode to see the latest Grain broadband deals
- Choose a package that suits how your household uses the internet, with options ranging from everyday browsing through to packages designed for busy, highly connected homes.
- We handle the switch from another broadband provider. Simply opt into One Touch Switch at checkout, and we do the legwork for you.
- Get connected. We’ll book your free standard install and get you switched over before your previous service ends, so there’s no downtime.
What if Grain isn’t available at my address?
Don’t give up on us just yet.
We’re continuing to build and expand our network across Birmingham, helping more local households access the benefits of Full Fibre.
So, if your postcode isn’t currently showing as available, you can register your interest and we’ll let you know if and when we can connect your home.
FAQs
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Do I need to pay for installation?
No, we waive our installation charge for all standard installs when you are taking out a fixed term contract! You also get the router and expert set-up completely free, too!
Please be aware that if you cancel during your cooling off period, as well as paying for the cost of the service used during the cooling off period, a Cooling Off Charge will apply. You can find out more in our Price Guide.
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Can I keep my existing phone number?
Yes, we should be able to transfer your current number to our network, however you will need an active account with your old provider and an active Grain account to do this.
All you need to do is submit your transfer request, simply get in touch with our support team. Our team will then arrange the transfer. Please note: it can take up to 22 days to receive the number from your old provider, so please contact us as soon as possible to ensure we can make the transfer.
Once we have received the number from your previous provider, only then should you cancel your account with them. This is because your old account needs to be active for us to retrieve your number.
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Why should I choose Grain?
We’re committed to providing a quality Full Fibre broadband service that is affordable, too!
This means, while other providers are raising their prices in-contract, we’re giving our customers peace of mind with fixed price contracts. Plus, with our Price Match Guarantee, you’ll always get the best available broadband deals from Grain!
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What is automated switching?
Automated switching, also known as One Touch Switch, is a new feature that simplifies the process of switching broadband provider. With just one request, your new provider handles the entire switch, including notifying your current provider and coordinating the transition, so you don’t have to worry about the details.
When you decide to switch to Grain, simply sign up for our service. We’ll then manage the entire process of switching from your current provider, including cancelling your old service and ensuring a smooth transition to Grain with minimal disruption to your internet connection.
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Can I have Wi-Fi without a phone line?
Yes! With our Full Fibre connection, you can absolutely have internet without forking out for a home phone line. Why not try switching to mobile calls to save money? Or call over the internet using Facetime or WhatsApp, and save on minutes, too.
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What type of broadband network does Grain use?
Grain owns and operates an independent Full Fibre network, also known as Fibre to the Premises (FTTP). Unlike older copper-based broadband services, Full Fibre delivers fibre optic connectivity directly to your property, providing faster and more reliable internet.
Here at Grain, we do not rent lines or share cable capacity with BT Openreach, Sky, or Virgin Media. We trench our own dedicated, 100% pure fibre infrastructure straight down your street and directly to your property boundary. This allows us to provide symmetrical upload and download speeds and service that won’t slow down during peak usage times.
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Is Grain Full Fibre broadband available in Birmingham?
Grain Full Fibre broadband is available across many areas of Birmingham, although coverage can vary by postcode. You can check availability in your area using our postcode checker to see whether our network is available at your property and which broadband packages you can order.
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Which areas of Birmingham can get your broadband service?
Our network is available in selected areas across Birmingham, including Alum Rock, Aston, Bearwood, Birchfield, Lozells, Sparkbrook and Witton, and we continue to expand coverage. The easiest way to confirm availability is to enter your postcode into our availability checker, which will show whether your address can connect to our Full Fibre broadband network.
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What broadband speeds are available in Birmingham?
We offer a range of Full Fibre broadband packages designed to suit different households and usage requirements. Available speeds range from 250Mbps to 2Gbps, but may vary depending on your location and the package selected. Check your postcode to view the speeds currently available at your address.
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How quickly can I get connected in Birmingham?
Connection times depend on whether your property is already connected to our network and whether any additional installation work is required. When you place an order, we’ll provide an estimated activation date and keep you updated throughout the process.
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How do I switch to your broadband service in Birmingham?
Switching is simple. Once you place your order, we’ll guide you through the process and, where applicable, manage the switch from your current provider using the One Touch Switch process. This helps make changing broadband providers as straightforward as possible.
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Which postcodes does Grain broadband service in Birmingham?
Grain currently provides or will soon provide service to tens of thousands of premises in Birmingham including the following postcodes: B10 0, B10 9, B11 1, B11 2, B16 0, B17 8, B18 4, B19 1, B19 2, B20 3, B6 5, B6 6, B66 2, B66 3, B66 4, B67 5, B67 6, B67 7, B8 1, B8 2, B8 3, B9 4, and B9 5.
Use our postcode checker for availability or register your interest to see if we can bring Grain to you.