SMS
preferences

Your phone, your rules

We take your marketing preferences seriously

You can use this page to update your SMS marketing preference at any time.
For more information about how we use your data, check out our Privacy Policy.

Please provide the mobile number linked to your account.

Do you want to receive SMS marketing offers from Grain?

When opting in to receive marketing offers and updates from Grain, we will not share your data with any partners. If you decide to opt-out, you will still receive information related to billing, outages, and your contract.

Frequently asked questions

  • What happens if I am a Grain customer and I opt out of SMS marketing?
    If you opt out of SMS messages, you’ll miss out on exclusive upgrade and renewal offers tailored to you. You’ll also no longer receive important updates, like service improvements and any planned or unexpected outages in your area.

    Staying subscribed means you’re always in the know, whether it’s about the latest deals or essential updates to keep your connection running smoothly!
  • What happens if I am not a Grain customer and I opt out of SMS marketing?
    Opting out of SMS means you won’t get a heads-up on the exclusive offers and discounts we’re running for Full Fibre broadband on your street.

    These offers are often time-sensitive, so staying subscribed means you won’t miss your chance to lock in a great deal when you’re ready to make the switch!