Want to switch from EE to Grain?
Thinking about switching from EE Broadband? Whether you’re looking for faster Full Fibre broadband, symmetrical upload and download speeds, straightforward pricing or a reliable alternative, switching to Grain is simple. We are available in locations across the UK, making it easy to enjoy high-speed broadband with a straightforward switching process designed to minimise disruption.
Compare Grain to EE broadband
| Full Fibre 1000* |
|
EE |
|---|---|---|
| Symmetrical speeds |
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| Fixed price contract |
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| Your own dedicated fibre |
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| Price Match Guarantee |
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| Trustpilot score |
4.8
|
4.3
|
| Annual price rises | £0 | +£4.00pm |
More information
Switch to Grain today
We’re rated ‘Excellent’
How to switch from EE to Grain broadband
Check Your Postcode
Order Your Broadband
Find EE Account Details
Sit tight and we take over!
Grain broadband package options
Key features Hide key features
All you need (and more) for modern, tech-heavy homes.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Best for HD streaming, gaming, WFH and more.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert setup
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Ideal for bigger or busy homes with multiple devices on the go
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
For super-charged browsing across a handful of devices.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Offer terms
Why switch from EE to Grain?
No annual in-contract price rises
Many broadband customers want certainty over what they’ll pay each month. While EE applies annual in-contract price increases on many consumer broadband packages, Grain keeps pricing simple with no annual in-contract price rises. That means the monthly price you agree to when you join is the price you’ll continue to pay throughout your minimum contract term.
A dedicated Full Fibre connection
Not all broadband networks are built in the same way. Grain designs, builds and operates its own independent Full Fibre network, delivering a dedicated fibre connection directly to your home. This helps provide consistently fast, reliable performance with symmetrical upload and download speeds for streaming, gaming, video calls and working from home.
Faster Full Fibre speeds
Whether you’re streaming, gaming, working from home or connecting multiple devices throughout the day, having the right broadband speed makes all the difference. Grain offers Full Fibre broadband with speeds of up to 2Gbps (subject to availability), giving your household the capacity to keep everyone connected.
Symmetrical upload and download speeds
Many broadband packages focus on download speeds, but upload speeds are just as important for modern households. Video calls, cloud storage, gaming and uploading large files all benefit from Grain’s symmetrical upload and download speeds, helping create a smoother online experience.
Only pay for the services you want
Not every household wants to bundle broadband with mobile services or additional products. Grain focuses on delivering great-value Full Fibre broadband with optional extras such as phone packages, static IPs and Wi-Fi extenders, so you only pay for the services you choose.
FAQs about switching
Every property is different, so it’s natural to have questions before changing broadband provider. Here are answers to some of the most common questions we hear from customers moving from EE to Grain.
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How long will it take to activate my service?
Once your router is installed, the process to switch on your package happens straight away, meaning you can start enjoying your new Full Fibre broadband connection in no time! Our engineer will let you know if there’s anything you need to do.
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Can I keep my existing phone number?
Yes, we should be able to transfer your current number to our network, however you will need an active account with your old provider and an active Grain account to do this.
All you need to do is submit your transfer request, simply get in touch with our support team. Our team will then arrange the transfer. Please note: it can take up to 22 days to receive the number from your old provider, so please contact us as soon as possible to ensure we can make the transfer.
Once we have received the number from your previous provider, only then should you cancel your account with them. This is because your old account needs to be active for us to retrieve your number.
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How do I switch to Grain?
Switching to Grain is as easy as 1-2-3:
Check: Enter your postcode into our postcode checker to see our available speeds.
Choose: Select the Full Fibre plan that fits your needs and complete your checkout online. Ensure you input your existing broadband account details when prompted!
Connect: We manage the switchover from your existing provider, ensuring a smooth transition with no complicated cancellations required from your side. -
Will I lose internet while switching?
Because Grain operates its own Full Fibre network, many customers are able to keep their existing broadband connection active until their Grain installation has been completed, helping minimise disruption.
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Can I switch from EE before my contract ends?
Yes. However, if you’re still within your minimum contract period, EE may charge an early termination fee. Check your contract before switching.
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Do I need to contact EE to cancel?
If your switch is completed using the One Touch Switch process, much of the switching process is handled automatically by us. In some situations, you may still need to contact EE directly—for example if you’re cancelling additional services or your switch falls outside the One Touch Switch process.
Start by checking your EE contract to find out when you can cancel and whether any early termination charges apply.
You can do this by logging into your MyEE account or calling EE on 0800 079 8586 to ask how to cancel your EE service.
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Will I have to return my EE equipment?
EE may ask you to return your router or other equipment once your broadband service has ended. Check your account or contact EE for the latest return instructions.
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Is Grain available where I live?
Our Full Fibre network is currently available to hundreds of thousands of UK homes and businesses. Enter your postcode to see whether your property can connect.
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What happens to my EE mobile plan if I switch broadband?
Your EE mobile service is separate from your broadband. If you currently receive any broadband-related discounts or benefits, check with EE to understand whether switching broadband will affect your mobile package or any bundled offers.