Want to switch from Plusnet to Grain?
Thinking about switching from Plusnet broadband? Whether you’re looking for faster Full Fibre broadband, symmetrical upload and download speeds, straightforward pricing or a reliable alternative, switching to Grain is simple. We are available in locations across the UK, making it easy to enjoy high-speed broadband with a straightforward switching process designed to minimise disruption.
Compare Plusnet to Grain
| Full Fibre 1000* |
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Plusnet |
|---|---|---|
| Symmetrical speeds |
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| Fixed price contract |
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| Your own dedicated fibre |
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| Price Match Guarantee |
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| Trustpilot score |
4.8
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1.7
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| Annual price rises | £0 | +£4.00pm |
More information
Switch to Grain today
We’re rated ‘Excellent’
How to switch from Plusnet to Grain
Ready to leave Plusnet? You can switch to Grain immediately if you’re out of contract or within 30 days of it ending. With One Touch Switch, we handle everything – from cancelling your old service to getting you online, so you can enjoy faster, more reliable broadband without any hassle. Stuck in contract for longer? Call us to discuss your options.
Check your postcode
Order your broadband
Find Plusnet account details
Sit tight and we take over!
Grain broadband package options
Key features Hide key features
All you need (and more) for modern, tech-heavy homes.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Best for HD streaming, gaming, WFH and more.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert setup
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Ideal for bigger or busy homes with multiple devices on the go
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
For super-charged browsing across a handful of devices.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Offer terms
Why switch from Plusnet to Grain
No annual in-contract price rises
Many broadband customers want certainty over what they’ll pay each month. While Plusnet applies annual in-contract price increases on many consumer broadband packages, Grain keeps pricing simple with no annual in-contract price rises. That means the monthly price you agree to when you join is the price you’ll continue to pay throughout your minimum contract term.
Your own fibre connection
Grain builds and operates its own independent Full Fibre network, with every property connected by its own individual fibre back to our network. Unlike many Full Fibre networks that share optical infrastructure between multiple homes, our one-fibre-per-home approach is built to deliver consistent performance today while supporting the demands of tomorrow’s connected households.
Faster Full Fibre speeds
Whether you’re streaming in 4K, gaming online, working from home or connecting multiple devices throughout the day, having the right broadband speed makes all the difference. Grain offers Full Fibre broadband with speeds of up to 2Gbps (subject to availability), giving your household the capacity to stay connected without compromise.
Symmetrical upload and download speeds
Fast downloads are only part of the story. Upload speeds are just as important for video calls, cloud storage, livestreaming and sending large files. Grain’s symmetrical Full Fibre broadband delivers matching upload and download speeds, helping create a smoother online experience.
UK-based customer support
Great broadband is backed by great customer service. Our UK-based support team is here to help throughout your broadband journey—from your first enquiry to installation and beyond—so you always have expert help when you need it.
FAQs about switching
Every property is different, so it’s natural to have questions before changing broadband provider. Here are answers to some of the most common questions we hear from customers moving from Plusnet to Grain.
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How long will it take to activate my service?
Once your router is installed, the process to switch on your package happens straight away, meaning you can start enjoying your new Full Fibre broadband connection in no time! Our engineer will let you know if there’s anything you need to do.
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Can I keep my existing phone number?
Yes, we should be able to transfer your current number to our network, however you will need an active account with your old provider and an active Grain account to do this.
All you need to do is submit your transfer request, simply get in touch with our support team. Our team will then arrange the transfer. Please note: it can take up to 22 days to receive the number from your old provider, so please contact us as soon as possible to ensure we can make the transfer.
Once we have received the number from your previous provider, only then should you cancel your account with them. This is because your old account needs to be active for us to retrieve your number.
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How do I switch to Grain?
Switching to Grain is as easy as 1-2-3:
Check: Enter your postcode into our postcode checker to see our available speeds.
Choose: Select the Full Fibre plan that fits your needs and complete your checkout online. Ensure you input your existing broadband account details when prompted!
Connect: We manage the switchover from your existing provider, ensuring a smooth transition with no complicated cancellations required from your side. -
Will I lose internet while switching?
Because Grain operates its own Full Fibre network, many customers are able to keep their existing broadband connection active until their Grain installation has been completed, helping minimise disruption.
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Can I switch from Plusnet before my contract ends?
Yes. However, if you’re still within your minimum contract period, Plusnet may charge an early termination fee. Check your contract before switching so you understand any applicable charges.
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Do I need to contact Plusnet to cancel?
If your switch is completed using the One Touch Switch process, much of the switching process can be managed automatically. In some circumstances, you may still need to contact Plusnet directly, for example if you’re cancelling additional services.
Start by checking your Plusnet contract to see when you can cancel and whether any early termination charges apply.
You can do this by logging into your account at plus.net, or by calling their customer service team on 0800 432 0200 to ask how to cancel your Plusnet service.
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Will I have to return my Plusnet router?
Plusnet may ask you to return your broadband equipment once your service ends. Check your Plusnet account or contact them directly for the latest return instructions.
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Is Grain available where I live?
Our Full Fibre network is currently available to hundreds of thousands of UK homes and businesses. Enter your postcode to see whether your property can connect.