Want to switch from TalkTalk to Grain?
Thinking about switching from TalkTalk broadband? Whether you’re looking for faster Full Fibre broadband, symmetrical speeds, straightforward pricing or a reliable alternative, switching to Grain is simple. We are available in locations across the UK, making it easy to enjoy high-speed Full Fibre broadband with a straightforward switching process designed to minimise disruption.
Compare TalkTalk with Grain
| Full Fibre 1000* |  | TalkTalk |
|---|---|---|
| Symmetrical speeds |  |  |
| Fixed price contract | | |
| Your own dedicated fibre | | |
| Price Match Guarantee | | |
| Trustpilot score |  4.8 | 2.1 |
| Annual price rises | £0 | +£4.00pm |
More information
Switch to Grain today
We’re rated ‘Excellent’
How to switch from TalkTalk to Grain
Ready to leave TalkTalk? You can switch to Grain immediately if you’re out of contract or within 30 days of it ending. With One Touch Switch, we handle everything – from cancelling your old service to getting you online, so you can enjoy faster, more reliable broadband without any hassle. Stuck in contract for longer? Call us to discuss your options.
Check your postcode
Order your broadband
Find TalkTalk account details
Sit tight and we take over!
Grain broadband package options
Key features Hide key features
All you need (and more) for modern, tech-heavy homes.
- Reliable Full Fibre
- Symmetrical speeds
- No upfront payment
- Free install
- Expert set-up
- We'll switch your provider for you
- No in-contract price rises
Key features Hide key features
Best for HD streaming, gaming, WFH and more.
- Reliable Full Fibre
- Symmetrical speeds
- No upfront payment
- Free install
- Expert setup
- We'll switch your provider for you
- No in-contract price rises
Key features Hide key features
Ideal for bigger or busy homes with multiple devices on the go
- Reliable Full Fibre
- Symmetrical speeds
- No upfront payment
- Free install
- Expert set-up
- We'll switch your provider for you
- No in-contract price rises
Key features Hide key features
For super-charged browsing across a handful of devices.
- Reliable Full Fibre
- Symmetrical speeds
- No upfront payment
- Free install
- Expert set-up
- We'll switch your provider for you
- No in-contract price rises
Offer terms
Why switch from TalkTalk to Grain
No annual in-contract price rises
Many broadband customers want certainty over what they’ll pay each month. While TalkTalk applies annual in-contract price increases on many consumer broadband packages, Grain keeps pricing simple with no annual in-contract price rises. That means the monthly price you agree to when you join is the price you’ll continue to pay throughout your minimum contract term.
A dedicated Full Fibre connection
Not all broadband networks are built in the same way. Grain designs, builds and operates its own independent Full Fibre network, delivering a dedicated fibre connection directly to your home. This helps provide consistently fast, reliable performance with symmetrical upload and download speeds for streaming, gaming, video calls and working from home.
UK-based customer support
When you need help with your broadband, it’s reassuring to know there’s a knowledgeable team ready to support you. Grain’s UK-based customer support team is on hand to help with everything from installation questions to technical support, giving you confidence throughout your broadband journey.
Symmetrical upload and download speeds
Modern households rely on fast upload speeds as well as downloads. Whether you’re working from home, joining video calls, uploading large files or gaming online, Grain’s symmetrical Full Fibre packages help deliver a smoother online experience.
Speeds for busy households
Whether you’re streaming in 4K, gaming, working remotely or connecting multiple smart devices, Grain offers Full Fibre broadband with speeds of up to 2Gbps (subject to availability), helping keep every member of your household connected.
How to find your TalkTalk account details
You can find your TalkTalk account number in a few different ways:
- Past bills. If you have access to any past bills, you should be able to find your account number on your bill.
- Welcome letter or email. Check your welcome letter or email from TalkTalk for your account details, including your account number.
- TalkTalk App. If you have the TalkTalk app and your login details, you can view your bills and account information to help find your account number.
- My Account online. Head to TalkTalk My Account and log in. You can view your latest and previous bills, which should help you locate your account details.
- Contact TalkTalk support. If you still can’t find your account number, visit TalkTalk Help to access their support options, including online chat.
FAQs about switching from TalkTalk
Still thinking about switching?
Every property is different, so it’s natural to have questions before changing broadband provider. Here are answers to some of the most common questions we hear from customers moving from TalkTalk to Grain.
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How do I switch to Grain?
Switching to Grain is as easy as 1-2-3:
Check: Enter your postcode into our postcode checker to see our available speeds.
Choose: Select the Full Fibre plan that fits your needs and complete your checkout online. Ensure you input your existing broadband account details when prompted!
Connect: We manage the switchover from your existing provider, ensuring a smooth transition with no complicated cancellations required from your side. -
How do I switch broadband providers?
In 2024, a shiny new feature called One Touch Switch was officially rolled out across the UK, giving you the option of automated switching.
Automated switching, aka One Touch Switch, simplifies the process of switching broadband provider. With just one request, your new provider handles the entire switch, including notifying your current provider and coordinating the transition, so you don’t have to worry about the details.
When you decide to switch to Grain, simply sign up for our service online. We’ll then manage the entire process of switching from your current provider, including cancelling your old service and ensuring a smooth transition to Grain with minimal disruption to your internet connection.
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What is automated switching?
Automated switching, also known as One Touch Switch, is a new feature that simplifies the process of switching broadband provider. With just one request, your new provider handles the entire switch, including notifying your current provider and coordinating the transition, so you don’t have to worry about the details.
When you decide to switch to Grain, simply sign up for our service. We’ll then manage the entire process of switching from your current provider, including cancelling your old service and ensuring a smooth transition to Grain with minimal disruption to your internet connection.
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What do I need to consider before switching?
Check your current contract, including any end dates and cancellation fees. You can do this by calling them, checking a previous statement or logging in to an online account. When you make your switch, you will need to have your customer ID or account number handy, and also ensure its the registered bill payer who makes the switch.
If you choose to start an automatic switch, you will receive an email when we make the initial request that contains all the relevant information about your contract and monthly charges. This does not confirm a switch and will not cancel any existing service, until we get your consent.
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When can I not use one touch switch?
You can’t use One Touch Switch if you’re moving home, if you’re not the registered account holder or if you have a business broadband package. If any of these apply to you, get in touch to chat through your options – we can still help you switch stress-free!
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What if I change my mind about switching?
If you change your mind about switching provider, you have until you are installed with Grain broadband to change your mind.
We only cancel the contract with your current provider when your Grain install is complete. Please aim to cancel your install appointment with at least 48 hours advance notice, or there may be a charge.
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Can I opt out of switching?
Yes, but we don’t recommend it. There are multiple reasons why you may need to opt out, but we always suggest that you take the automated switching option for a smooth and hassle-free switch from your old provider. If you do choose to opt out, it is your responsibility to make the necessary arrangements to cancel the service with your old provider.
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What broadband providers do not use BT lines?
Some broadband providers operate their own networks rather than relying on BT’s copper phone line infrastructure.
Here at Grain, we use our own dedicated Full Fibre network, delivering broadband directly to homes and businesses without the limitations of older copper-based connections.
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Will I lose internet while switching?
Because Grain operates its own Full Fibre network, many customers are able to keep their existing broadband connection active until their Grain installation has been completed, helping minimise disruption.