Want to switch from YouFibre to Grain?
Thinking about switching from YouFibre broadband? Whether you’re comparing Full Fibre providers, looking for a package that better suits your household or simply exploring your options, switching to Grain is simple. We are available in a variety of locations across the UK, making it easy to enjoy fast, reliable Full Fibre broadband with a straightforward switching process designed to minimise disruption.
Compare YouFibre and Grain broadband
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YouFibre |
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| Symmetrical speeds |
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| Fixed price contract |
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| Your own dedicated fibre |
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| Price Match Guarantee |
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More information
Switch to Grain today
We’re rated ‘Excellent’
How to switch from YouFibre to Grain
Ready to leave YouFibre? You can switch to Grain immediately if you’re out of contract or within 30 days of it ending. With One Touch Switch, we handle everything – from cancelling your old service to getting you online, so you can enjoy faster, more reliable broadband without any hassle. Stuck in contract for longer? Call us to discuss your options.
Check your postcode
Order your broadband
Find YouFibre account details
Sit tight and we take over!
Grab a great Grain deal!
Key features Hide key features
All you need (and more) for modern, tech-heavy homes.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Best for HD streaming, gaming, WFH and more.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert setup
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
Ideal for bigger or busy homes with multiple devices on the go
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Key features Hide key features
For super-charged browsing across a handful of devices.
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Reliable Full Fibre
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Symmetrical speeds
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No upfront payment
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Free install
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Expert set-up
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We'll switch your provider for you
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No in-contract price rises
Offer terms
Why choose Grain over YouFibre?
An independent Full Fibre network
Grain designs, builds and operates its own independent Full Fibre network. Because we own and manage our infrastructure, we can oversee every stage of your connection -from network build and installation through to ongoing maintenance – helping us deliver a reliable experience for our customers.
A dedicated fibre connection to your home
Every Grain customer is connected directly to our Full Fibre network with a dedicated fibre connection to their property. That means your connection is built for modern internet use, with symmetrical upload and download speeds that support streaming, gaming, video calls and connected households. No sharing speeds with the neighbours, no slowing down when the footy is on!
Built around customer experience
We believe choosing a broadband provider should be simple. That’s why we focus on straightforward packages, transparent pricing and supporting our customers long after installation day. From your first enquiry to ongoing support, we’re committed to delivering a positive experience at every stage.
UK based service you can rely on
Choosing a broadband provider isn’t just about comparing speeds. Whether you’re booking an installation, asking a technical question or need support after you’ve joined, having a knowledgeable team on hand can make all the difference. Our UK-based customer support team is here to help throughout your broadband journey, from your first enquiry through to installation and beyond.
Straightforward switching from start to finish
Switching broadband providers doesn’t need to be stressful. We’ll guide you through every stage of the process – from checking availability and arranging installation to managing the switch where applicable – keeping you informed every step of the way
How to find your YouFibre account details
You can find your YouFibre account details in a few different ways:
- Past bills. If you have access to any previous bills, log in to your account to view or download them and check your account information.
- Welcome email. Check any emails you received when joining YouFibre for information about your account.
- YouFibre App. If you have the YouFibre app and your login details, you can manage your account and view your bills and payments.
- My Account online. Head to YouFibre My Account and log in to manage your account and view your billing information.
- Contact YouFibre support. If you still can’t find the details you need, visit the YouFibre Help Centre to find support options, or call 0330 822 2222.
Frequently asked questions
Still thinking about switching?
Every property is different, so it’s natural to have questions before changing broadband provider. Here are answers to some of the most common questions we hear from customers moving from YouFibre to Grain.
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How do I switch to Grain?
Switching to Grain is as easy as 1-2-3:
Check: Enter your postcode into our postcode checker to see our available speeds.
Choose: Select the Full Fibre plan that fits your needs and complete your checkout online. Ensure you input your existing broadband account details when prompted!
Connect: We manage the switchover from your existing provider, ensuring a smooth transition with no complicated cancellations required from your side. -
How long will it take to activate my service?
Once your router is installed, the process to switch on your package happens straight away, meaning you can start enjoying your new Full Fibre broadband connection in no time! Our engineer will let you know if there’s anything you need to do.
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Is there any downtime during a switch?
One Touch Switch is designed to minimise downtime. Once your new Grain service is installed, your current provider will be notified and action the cancellation of the old service, meaning you should never be left without a broadband service.
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What do I need to consider before switching?
Check your current contract, including any end dates and cancellation fees. You can do this by calling them, checking a previous statement or logging in to an online account. When you make your switch, you will need to have your customer ID or account number handy, and also ensure its the registered bill payer who makes the switch.
If you choose to start an automatic switch, you will receive an email when we make the initial request that contains all the relevant information about your contract and monthly charges. This does not confirm a switch and will not cancel any existing service, until we get your consent.
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Do I need to cancel YouFibre myself?
In most cases, you don’t need to cancel YouFibre broadband yourself when switching to a new provider. The One Touch Switch process means your new provider handles the cancellation for you. Just make sure your account details are correct before placing your order.
In some situations, you may still need to contact YouFibre directly – for example if you’re cancelling additional services or your switch falls outside the One Touch Switch process.
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Can I switch from YouFibre before my contract ends?
If you’re still within your contract, you may need to pay an early termination fee to YouFibre. However, we recommend checking your contract terms to see if there’s an option to leave without penalties, such as if you’ve received a price increase.
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Will I need to return my YouFibre equipment if I switch?
YouFibre may ask you to return your router or other equipment after your service ends. Check your account or contact YouFibre for the latest return instructions.
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Is Grain available where I live?
Our Full Fibre network is currently available to hundreds of thousands of UK homes and businesses. Enter your postcode to see whether your property can connect.