Virgin Media named UK's Worst Telecoms Company

Virgin Media is wearing the Which? shoddies crown this year, and it's not a good look!

Products & Offers
2nd August 2024

When it comes to broadband, nobody wants to be stuck with the worst provider in town. But according to the latest Which? survey, Virgin Media has taken the unfortunate title of the UK’s Worst Telecoms Company. That’s right, folks—Virgin Media is wearing the shoddies crown, and it’s not a good look.

So, what went wrong for Virgin Media? Let’s break it down…

Virgin Media’s Shoddies Performance

The Which? survey gathered feedback from thousands of broadband users across the UK, and the results for Virgin Media were unflattering to say the least. Customers cited issues like unreliable connections, poor customer service, and frequent price hikes as their main gripes. It seems like Virgin Media has been testing the patience of its users, and the verdict is in: they’re not impressed.

Why Grain broadband is the better choice:

At Grain Broadband, we believe in doing things differently—and better. Here’s why Grain broadband stands head and shoulders above the rest:

  1. Lightning-fast Full Fibre: Our packages are tailored to you, with symmetrical speeds up to 900Mb (upload and download). No more buffering during your favourite shows or lagging during those crucial gaming moments. Just pure, uninterrupted speed.
  2. Rock-solid reliability: We understand the importance of a stable connection. With Grain, you get your own dedicated fibre cable direct to the router in your home, meaning your line isn’t shared with your neighbours like it is with Sky, BT, and Virgin. This ensures the rock-solid reliability you need. That’s true Full Fibre!
  3. No in-contract price rises: Unlike some providers (cough Virgin Media cough), we don’t believe in sneaky in-contract price rises. Once you sign up, your contract price stays the same for the duration of your contract term. Simple as that.
  4. Free expert installation: We handle all standard installs and set-ups for free, so you can get online with zero hassle. Once you’ve picked the package speed that best suits you, our team of broadband experts do the rest!
  5. No credit checks: Everyone deserves great broadband, regardless of their credit history. That’s why we don’t run credit checks on our customers. Just sign up and enjoy!

Don’t just take our word for it…

We’re not the only ones who think Grain broadband is the best choice. Our customers love us too! With an excellent Trustpilot rating of 4.7, we’re miles ahead of Virgin Media, BT, and Sky. Here’s what Steve had to say:

“Faultless switch. The switch from our previous provider has been faultless, and I cannot speak highly enough of Grain and their employees… We are very satisfied.”

 

Ready to switch?

If you’re tired of unreliable connections, poor customer service, and surprise price hikes, it’s time to make the switch to Grain broadband. Enjoy fast, reliable internet with no strings attached. Plus, sign up now and get 3 months of free broadband*.

Say goodbye to the shoddies and hello to a better broadband experience with Grain!

Read more at Which?

 

*Three months free broadband offer is postcode specific, valid until 31/08/2024. Grain reserves the right to withdraw this offer at any time.

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