What does the BT takeover mean for TalkTalk customers? 

BT are taking over TalkTalk, leaving customers feeling uncertain. Our broadband options mean you don’t have to go back. 

If you left BT for TalkTalk, you may be wondering what the newly announced takeover means for your broadband. BT has acquired TalkTalk in a deal which will see them takeover the broadband and phone services used by millions of customers across the UK. 

Your broadband should continue as normal in the short term. But for customers who left BT because they wanted something different, the news may still leave a frustrating question: What if I don’t want to go back to BT? 

Why are TalkTalk customers being moved to BT? 

TalkTalk has been facing significant financial difficulties, with the business eventually entering administration. BT has stepped in to acquire TalkTalk, taking over the service for around 2.5 million customers. 

The acquisition is now subject to a regulatory review. In the meantime, TalkTalk and BT are expected to continue operating separately, although we don’t know how long this will last for. Ofcom has also confirmed that TalkTalk customers will become BT customers following the sale, although existing broadband, landline and pay TV services should continue during the transition. 

For customers who chose TalkTalk specifically because they didn’t want to be with BT, that can understandably feel like an unwelcome change. 

“I left BT for a reason” 

You might have switched away from BT because you wanted: 

• A different broadband provider 

• A better deal 

• An alternative to the UK’s biggest broadband providers 

• More choice over who supplies your broadband 

So being told that your TalkTalk service will ultimately become part of BT may not feel like the outcome you originally signed up for. 

And that’s where the good news is: You don’t have to stay with the same provider – you can choose a different broadband provider instead.

Now is the right time to explore your options 

If you’re already thinking about what it means for you, why not check what else is available at your address? 

The UK broadband market has changed considerably in recent years, with independent Full Fibre providers like Grain giving customers more choice beyond the legacy providers. 

We’re an independent Full Fibre broadband provider with our own network, offering fast broadband without the complexity that can sometimes come with the legacy providers. 

We’ve been building and operating our own independent Full Fibre network for over 10 years, and unlike BT where fibre connections are shared with up to 32 other premises, every Grain property gets its own dedicated fibre connection, and our Full Fibre packages offer:  

• No in-contract price rises (ever)   

• Speeds up to 2Gig, subject to availability  

• Best price, guaranteed (we price match)  

• Fast upload and download speeds  

• Unlimited data  

• Free standard installation  

So, whether your home has a couple of connected devices or enough gadgets to qualify as a small data centre, we’ve got Full Fibre packages designed for different levels of use. 

Stuck in contract with TalkTalk – we have options to help you escape. Our friendly team are here to help you discover your Full Fibre options via call or live chat 7 days per week. 

Check your postcode today 

Enter your postcode now to see if Grain Full Fibre is available at your address.